Service Technician Wentzville

Future Opening: Service Technician

Full Time • Wentzville
Job Purpose
Create and manage maintenance programs along with local service provider teams. Ensure timely club maintenance responses to preventative maintenance, repair and emergency service requests. Support new club opening process and assist with project coordination and special projects.
Main Duties
Manage outside vendors to ensure Club repair and maintenance requests are completed in a timely, cost–effective manner, making sure that Planet Fitness quality and safety standards are upheld. Source and manage appropriate service programs to include HVAC, electrical, door & lock, life safety, janitorial and other services as required and as budgets allow while maintaining premium image. Maintain a master database to ensure effective, ongoing management of store maintenance needs; partner and communicate with field organization to ensure appropriate service levels are provided. Monitor maintenance trends.  Partner with real estate, construction and operation teams for resolution of landlord scope of required work. Process invoices in a timely manner to preserve vendor relations, ensure proper accounts are noted, identify errors and possible discounts/savings opportunities for the company. Track budgets for projects, store maintenance and various service programs. Develop and provide related support materials for stores such as process & repair manuals Train maintenance providers on call service call avoidance with phone check lists Process contracts for construction/service agreements, and manage project close-out of new store/remodel construction projects.  Update and distribute weekly maintenance, construction schedule & reports.
Key Accountabilities
  • Club appearance and safety are maintained Initiatives completed on-time and on budget
  • Effective communication is delivered to all parties.
  • Self-starter, ability to work independently
  • Budget management
Major Challenges
Many issues are of an emergency nature which requires quick decisive action. Proficient in repairs for all types of fitness equipment and tanning beds.  The ability to work proactively and anticipate obstacles is important to minimize risk The ability to juggle many projects of various scope with many critical actions and communications. Being organized and thorough are essential skills
  • Ability to work nights and weekends if required based emergency and the business needs
  • Experience Minimum five year’s experience managing retail, restaurant or health club facilities and remote service teams.
  • Knowledge of Service Channel or similar web based maintenance service provider systems
  • Thorough knowledge of facility maintenance including HVAC, electrical and energy management systems
  • Proficient with Microsoft Excel, Word, PowerPoint, Project.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

EARN RAVE REVIEWS

Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience. 

 

CHECK OUT SOME OF OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY A MEMBER IN THEIR CLUB: