Regional Club Manager Westerville (Westar Center-Polaris Parkway), OH

Future Opening: Regional Club Manager

Full Time • Westerville (Westar Center-Polaris Parkway), OH
Job Summary: 
The Regional Manager will be responsible for the oversight of multiple gyms, consistently driving revenue and their overall operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Regional Manager will be accountable for leading a team of managers in a positive, motivating manner with continuous assistance in operational, financial and staff training and development. 
Essential Duties and Responsibilities: 
• Ensure the region is fully staffed from the Club Manager down to the front desk customer service representatives.
• Partner with all the Club Managers in the region to ensure their personal development in the organization as a manager; this includes reoccurring meetings, development plans, bench planning etc.
• Drive revenue of the region in all areas of business.
• Work cross functionally with the Planet Fitness Regional and Operations team to execute all initiatives in the field.
• Maximize member retention through ensuring high levels of customer service and cleanliness, as well as a variety of innovative and educational programs, continual upgrades of exercise equipment and responsiveness to member needs and suggestions
• Manage the expense goals of the facilities through working with Club Managers and Assistant Club Managers on payroll and supply ordering.
• Work with each club to ensure they are delivering the cleanest clubs for our members.
• Work with each club to ensure they are educated and actively coaching on policy, brand, and membership knowledge.
• Understand the local competition and keep current on changes in the fitness community.
Qualifications / Requirements:
• 3 years of successful unit management experience which includes P&L management, driving top line revenue and the ability to hire train and build successful teams. 
• Excellent verbal and written communication skills. 
• Ability to utilize new techniques, ideas and problem-solving skill.
• Possess honesty and personal integrity.
• Enthusiastic, energetic and personable.
• Passionate and knowledgeable regarding the fitness industry.
• Ambitious and driven. Able to lead and inspire a wide group of individuals.
• Proven financial, business and human resource management.
• Deep knowledge of all the club’s job descriptions, SOP and the company’s brand and mission.
• Computer literate. 
• Excellent time management, organizational and follow-up skills.
Physical Demands: 
• Continual travel across the city and region.
• Daily visits to club locations.
• Continual talking in person or on the phone.• Daily report and emails to be reviewed, created and implemented. 
• May be required to travel out of state. 
• Competitive Base Salary
• Complimentary Planet Fitness membership  
• And more

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2000 locations in all 50 states, the District of Columbia, Puerto Rico, the Dominican Republic, Canada, Panama, Mexico and growing, there’s plenty of opportunity on our Planet.
Our member mission says it best:  our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

(if you already have a resume on Indeed)

Or apply here.

* required fields


U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.


Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience.