Job Summary
The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.
Essential Duties and Responsibilities:
- Recruiting new and existing members to take classes.
- Logging classes after each session.
- Actively assisting members on walk arounds.
- Cleaning assigned section of equipment each shift.
- Locker room checks every 15 minutes. Beginning and end of shift as well.
- Be a brand ambassador by leading a Judgement Free lifestyle.
- Uphold rules and policy in the facility.
- Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
- Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
- Create bi-weekly updates consisting of a variety of exercises.
- Meet class requirements based on club size and member traffic.
- Assist in front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Within Two Weeks of employment, fitness instructors must have one of the following certificates:
•ACE
• NASM
• ISSA
• NCSF
Additionally,
- Fitness instructors must be trained on tours, info calls, Datatrak, customer service expectations and have the mandatory Planet Fitness University courses completed.
Qualifications / Requirements:
- High school diploma / GED equivalent required.
- CPR certification required.
- Nationally credited training certification required
- Must be 18 years or order.
- Must be punctual.
- This position may require overtime, weekends, evenings, and holidays. Must be flexible.
- Be a representative of the core values of PFMW at all times, by upholding the beliefs of
- respect, passion, family, teamwork, fun, trust, and loyalty.
- A passion for fitness and health!
- Upbeat and positive attitude.
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language
Physical Demands:
- Continual standing and walking during shifts.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift 75 pounds.
- Frequent climbing, balancing, kneeling, crouching, pulling, and grasping. Employee must
- never put themselves under any equipment.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
JOIN THE CLUB.
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
