Who Planet Fitness is

Planet Fitness is home of the Judgement Free Zone (JFZ) which means we don’t cater to body builders or power lifters but focus more on general fitness. We believe in creating a non-intimidating comfortable environment where everyone can work out.

Here are some cool facts about Planet Fitness.

Started in Dover, NH in 1992
2,300 + locations world-wide and growing
Over 15 million members world-wide
Free pizza, bagels, and tootsie rolls for members
Awesome benefits for team members

Compensation, Benefits, And Opportunities

$16.28 starting wage (raises annually)
Free Black Card Membership
$1,000 membership sales bonus
Recognition & appreciation benefits for reaching specific club goals
Company growth to become an assistant manager or manager of a Planet Fitness location

Role Qualifications

EDUCATION | CHARACTER & POSITIVE ATTITUDE | STRONG WORK-ETHIC

EDUCATION: High School Diploma or Equivalent
CHARACTER & POSITIVE ATTITUDE: Believes and acts with integrity & is excited about life. Smiles.
WORK-ETHIC: Self-motivated, detail oriented, reliably executes on deliverables on tasks.

Essential Role Functions

COMMUNICATION SKILLS | CLIENT & COMMUNITY ADVOCATE | ATTENTION TO DETAIL

CUSTOMER RELATIONS: Welcome and greet members, assist with check-in, and informational/account inquiries. Actively participates in upholding the Judgment Free Zone (JFZ).
CUSTOMER ONBOARDING: Helps new members learn the facility and equipment/amenities.
TEAMWORK CONTRIBUTIONS: Productively contributes to our customer and company needs by demonstrating a willingness to take on additional responsibilities and solve problems.
TECHNOLOGICAL APTITUDE: Operate IPAD/Tablet, Microsoft Office, point of sale system, and the member management system. Understand and demonstrate proficiency with company app.
CLEANLINESS: Responsible for club specific overnight cleaning tasks that prepares the club for the following day. These tasks contribute to the overall club appearance, club hygiene, and cleanliness standards upheld by Planet Fitness.
STOCKING: Re-stocking products or textile goods along with taking inventory is also expected.
TOURING: Show potential members through the location and while proficiently sharing information about our culture, mission, fitness training, equipment, and amenities offerings.

Company Mission, Vision, & Values

Mission: Provide a workout experience that is Judgment Free, deliver “raving fans service”, ensure our facility is clean and well cared for, and provide state of the art equipment for every one of our customers.
Vision: Become world-class at developing our judgment free zone environment so to inspire others to physically change their lives for the better.
Values: Learners for life, people before profits, be exceptional, everyone has something special to contribute, and you are in control of your career ambitions.

Compensation: $16.28 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

For the fastest response to interviews & follow-ups. Opt-out anytime.

Let Us Text You!

Texting increases your chance for an interview. Texts for this job only. Opt-out anytime.

Location

Address*

City

States

ZIP Code

Resume/CV*

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application?*

How many years of Customer Service experience do you have?*

Give an example of a time when you were able to take an unsatisfied customer and turn him into a satisfied one.*

What makes you a good candidate for this position?*

Do you have prior experience in cleaning/janitorial services?*

U.S. Equal Opportunity Employment Information (Completion is voluntary)

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender

Race/Ethnicity

Disability Status

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Veteran Status

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

EARN RAVE REVIEWS

Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience.

CHECK OUT SOME OF OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY A MEMBER IN THEIR CLUB:

Team Member