Assistant Manager Crystal Lake

Assistant Manager

Full Time • Crystal Lake

Compensation starting at $625 a week.

Health, Dental, and Vision coverage *enrollment is optional*

401k option after 1 year

Job Summary

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club.

Essential Duties and Responsibilities

  • Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
  • Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
  • Assist with staff management and provide backup support to Club Manager as needed
 

Qualifications/Requirements  

  • Superior customer service skills.
  • Solid supervisory, diplomacy and listening skills.
  • Hard working, enthusiastic and energetic!
  • Strong problem resolution skills.
  • Current CPR Certification required.
  • Basic computer proficiency (Microsoft Suite).
  • High school diploma/GED equivalent required.
  • Must be 18 years of age or older
  • Experience in the fitness industry preferred but not required.  
Compensation: $625.00 per week




Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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EARN RAVE REVIEWS

Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience. 

 

CHECK OUT SOME OF OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY A MEMBER IN THEIR CLUB: