Overnight Team Member Portage

Overnight Team Member

Part Time • Portage
We are searching for Overnight Team Members to join our planet! 
 
As a member of our team, you will be responsible for creating a positive member experience by providing a superior & friendly level of customer service to Planet Fitness members, prospective members & guests.
 
Awesome Company Benefits:
  • Paid Personal Time Off
  • Medical, Dental and Vision Benefits
  • Overnight Bonus
  • 401k Plan with Employer Match
  • Free PF Black Card Membership
  • Upbeat, Team-Oriented Environment
  • Consistent & Flexible Work Schedule
  • Training with Growth Opportunities
Essential Duties & Responsibilities:

·         Greet all members & guests to make everyone feel comfortable & welcomed!
·         Check members in, conducts tours, sign up new members, log amenities, etc.
·         Update member information like addresses, billing information, etc.
·         Answer phones and assist callers with a variety of questions
·         Respond to member questions or concerns in a timely & professional manner.
·         Help maintain a spot-free facility by helping with cleaning & sanitizing
·         Use Point of Sale systems to process purchases
·         Close out Point of Sale systems at the end of each day 
 
Qualifications 
  • Positive & Upbeat attitude!
  • Basic computer proficiency with an eye for accuracy.
  • Punctuality & reliability is a must.
  • Exceptional customer service skills.
  • CPR/AED certified (if not, training will be provided by PF)
  • Interact in a positive & professional way with everyone, exceeding expectations.
  • Must be 18 years of age or older.
  • Customer Service background preferred.


Physical Demands

·         Continual standing & walking during shift.
·         Continual talking in person or on the phone during shift.
          Must be able to lift up to 60 lbs.
 
Compensación: $16.00 per hour




Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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EARN RAVE REVIEWS

Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience. 

 

CHECK OUT SOME OF OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY A MEMBER IN THEIR CLUB: