Front Desk Opener White Bear Lake

Front Desk Opener

Full Time • White Bear Lake
Job Summary
Responsible for new member sales and a positive member experience
Essential Duties and Responsibilities
  1. Greet/meet potential members, providing a great customer experience
  2. Handle all front desk related takes, info calls, checking members in, signing up new members, taking potential members on tours, have the ability to handle any changes need to be made to a members account
  3. Facilitate member services issues and question and forward to Club Manager/Assistant manager as needed
  4. Help maintain the neatness/cleanliness of the club
Shift Expectations (4 8 hour shifts)
  • 1 hour (minimum): Deep cleaning
  • 1 hour (minimum): Continued Training
  • Full Shift: see Essential Duties and Responsibilities




Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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EARN RAVE REVIEWS

Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience. 

 

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