Club Manager Green Valley

Club Manager

Full Time • Green Valley

 
Job Summary
The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.
Essential Duties and Responsibilities
  • Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
  • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
  • Staff Management
     
    • Schedule staff and ensure all shifts are covered.
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    • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals.
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    • Administration and processing of all weekly/bi-weekly employee payroll.
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    • Resolve employee issues or concerns.
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    • Manage disciplinary/termination activities.
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  • Involved in all front desk related activities including:
     
    • Answer phones in a friendly manner and assist callers with a variety of questions.
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    • Check members into the system.
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    • New member sign-up.
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    • Take prospective members on tours.
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    • Facilitate all member requests, issues and questions.
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  • Ensure prompt opening/closing of gym. 
  • Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
     
    • Ensure safety of employees, members and club property.
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    • Determine and communicate equipment repair in a timely manner.
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  • Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions. 
  • Authorize expenditures and refunds.
  • Prepare all HR related forms and send to Corporate Payroll Team.
  • Track statistics and reports (weekly, monthly, annually).
  • Backup support for any employee who is absent.
Qualifications/Requirements
  • Superior customer service skills, preferably in the fitness industry.
  • Exceptional leadership, diplomacy and listening skills.
  • Basic computer proficiency (Microsoft Suite).
  • Hard working, enthusiastic and energetic!
  • Strong problem resolution skills.
  • High school diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 75lbs.

 
This club is independently owned and operated by a franchisee. Your application will go directly to the franchise club, and all hiring decisions will be made by the management of that franchise club. Planet Fitness Headquarters has no direct, indirect or reserved control over the hiring decisions made by any franchise clubs. All inquiries about employment at this club should be made directly to the club, and not to Planet Fitness Headquarters .

Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.





Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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Información de Empleo de Igualdad de Oportunidades en los EE. UU. (La finalización es voluntaria)

Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.

Se le brinda la oportunidad de proporcionar la siguiente información para ayudarnos a cumplir con el mantenimiento de registros, informes y otros requisitos legales de Igualdad de Oportunidades de Empleo / Acción Afirmativa a nivel federal y estatal.

La finalización del formulario es completamente voluntaria. Cualquiera que sea su decisión, no será considerada en el proceso de contratación o posteriormente. Cualquier información que usted proporcione se registrará y mantendrá en un archivo confidencial.

EARN RAVE REVIEWS

Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience. 

 

CHECK OUT SOME OF OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY A MEMBER IN THEIR CLUB: