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About the Role:
We are looking for a Customer Representative to join our team at Planet Fitness - PF Baseline Fitness in Shakopee, MN. This role will be responsible for providing exceptional customer service and support to our members, as well as assisting with various administrative tasks.
Responsibilities:
- Greet and assist members and guests in a friendly and professional manner
- Answer phone calls and emails, providing accurate information and resolving inquiries
- Assist with membership sign-ups, cancellations, and account updates
- Maintain a clean and organized front desk and lobby area
- Assist with basic administrative tasks, such as filing and data entry
Requirements:
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Basic computer skills and proficiency in Microsoft Office
- Availability to work mornings from 6am-12pm and weekends
About Us:
Planet Fitness - PF Baseline Fitness is a leading fitness center dedicated to providing a welcoming and supportive environment for individuals of all fitness levels. Our team is passionate about helping our members achieve their health and wellness goals, and we strive to create a positive and inclusive atmosphere for both customers and employees. ```
JOIN THE CLUB.
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
