Customer Service Weekends 5:30am-12pm, 12pm-8pm Shakopee

Customer Service Weekends 5:30am-12pm, 12pm-8pm

Part Time • Shakopee
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Wellness resources
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About the Role:
We are looking for enthusiastic and reliable individuals to join our team at Planet Fitness - PF Baseline Fitness in Shakopee, MN. As a Weekend Shift Associate, you will play a key role in providing exceptional customer service and maintaining a clean and welcoming gym environment.


Responsibilities:
  • Greet and check-in members as they enter the gym
  • Assist with new member sign-ups and tours of the facility
  • Maintain cleanliness and organization of the gym floor and equipment
  • Answer phone calls and provide information to potential and current members
  • Assist with member inquiries and resolve any issues or concerns
  • Monitor gym access and ensure only members with valid access are allowed entry
  • Follow company policies and procedures to ensure safety and security of all members
Requirements:
  • Previous customer service experience preferred
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills
  • Basic computer and phone skills
  • Ability to handle multiple tasks and prioritize responsibilities
About Us:
Planet Fitness - PF Baseline Fitness is a leading fitness center with a commitment to providing a comfortable and non-intimidating environment for all members. Our team is dedicated to helping individuals achieve their fitness goals and we take pride in creating a positive and supportive atmosphere. Join us and be a part of our mission to promote a healthy and active lifestyle in our community. ```




Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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EARN RAVE REVIEWS

Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience. 

 

CHECK OUT SOME OF OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY A MEMBER IN THEIR CLUB: