Member Service Rep Mission

Member Service Rep

Part Time • Mission
Benefits:
  • Flexible schedule
Requirements
> Must be 18 y/o and over
> Open availability
> Be able to maintain a positive uplifting attitude
> reliable transportation
> ability to lift 50lbs
> Bilingual Preferred

Duties
>Put customer satisfaction at the very top of the priority list
>Build trusted relationships with long-term members who keep coming back.
> Responding to difficult situations
>Helping facilitate a clean and sanitized gym environment
>Motivating others


While employed with us you will learn an array of skill sets including but not limited to
>Data entry
>Sales
>Problem solving
> Time management
> Learning to work both independently and with a team
Compensation: $9.50 per hour




Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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EARN RAVE REVIEWS

Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience. 

 

CHECK OUT SOME OF OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY A MEMBER IN THEIR CLUB: