About the Role:
Join our team at Planet Fitness in Medina, OH as an Overnight Services team member! This exciting role is perfect for those who thrive in a dynamic environment and are passionate about providing a clean and welcoming atmosphere for our members.
Job Summary
Overnight Services will be responsible for the overall cleanliness of all infrastructure of the facility to ensure a positive member experience.
Essential Duties and Responsibilities – Shared with the present Overnight person.
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Customer Service/Front Desk Activities:
- Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcome!
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members in, tour and sign-up new members, log amenities and communicate updates and events to members and guests.
- Respond to member questions and concerns in a timely and professional manner.
- Conduct beverage or merchandise purchases on the point-of-sale system.
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Member Accounts:
- Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
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Club Cleanliness and Maintenance:
- Thoroughly clean and sanitize all infrastructure areas,
- restrooms, locker room areas, main club mirrors, and all floors nightly
- Stock locker rooms with proper supplies/paper products.
- Stock and maintain the cooler and beverages
- Repair and/or report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.)
Qualifications/Requirements
· Custodial, Housekeeping, Facilities Maintenance, and/or Customer/Guest Services experience is preferred.
· Punctuality and reliability are a must. 10 PM - 6 AM Sunday - Thursday.
· Ability to work the third shift, Sunday through Thursday, is required
· Honesty and exceptional work ethic.
· Ability to work and solve problems independently.
· Demonstrate diplomacy in all interactions while using appropriate behavior and language.
· Maintain a good working relationship with other staff
· High School diploma/GED equivalent required.
· Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during the shift.
- Continual reaching with hands/fingers/arms during shift.
- Occasional climbing, balancing, kneeling, and crouching during shift.
- Must be able to occasionally lift up to 80 pounds.
- Will encounter toxic chemicals.
Why you should join Planet Fitness!
· Contribute to changing people’s lives every day by helping us create a healthier Planet!
- Work hard and play hard with an amazing group of talented, dynamic professionals!
- Free Black Card Membership.
JOIN THE CLUB.
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
