Position: District Manager
FLSA Status: Exempt (Salaried)
Company: CM3 Holdings, LLC
Location(s): Regional Coverage
Reports to: Regional Manager
Direct Reports: Yes
Special Requirements:
Background Check: Candidates selected for District Manager position must submit to a background check consisting of a 7-year criminal history check, social security check and USA Offender search within the first week of hire. Continued employment will be based on satisfactory outcome the background check. If we have previously conducted a background check within the past year, this requirement will be waived.
Travel: Up to 75%. Valid driver’s license and driving record acceptable to be covered under company auto policy
The District Manager (DM) is responsible for leading a team of business and service professionals in delivering an outstanding member experience across his or her entire region of clubs. The DM oversees all operational practices in the clubs, ensuring each operates smoothly, maintains the highest standard of cleanliness and meets or exceeds budget and sales goals while assisting and supporting with any marketing campaigns and promotions. District managers will report to Regional Managers (RM) on all aspects of club operations.
ESSENTIAL DUTIES AND RESPONSIBLITIES
To provide support to all managers in the Company franchise as well as to ensure quality and consistency of the Planet Fitness brand with professionalism. This position reports directly to the Regional Manager.
PEOPLE
- Develop future leaders of the Planet Fitness Franchise
- Acquire and develop talent at all levels within the region
- Ensure team member compliance with company policies and procedures
- Conduct performance review on general managers at conclusion of probationary period (if applicable) and on annual anniversary date
- Create and conduct in conjunction with Director and RMs workshops and team building events
- Work with other DMs to share best practices
OPERATIONS
- Oversee club operations in region and assist in:
- Developing and training Managers and Staff
- Providing support to underperforming clubs and underperforming managers
- Training in consistency of club operations
- Overseeing club maintenance and minimizing resolution times
- Work closely with each club to manage costs (labor, supplies, repairs) and drive greater operational efficiency.
- Conduct weekly Monday Meetings with managers
- Provide agenda and goals for the week
- Review previous week trends
- Perform club inspections twice a month (one initial inspection and follow up inspection)
- Provide feedback and corrective actions to managers and assistant managers during club inspections
- Evaluate concerns with the manager and assistant
- Oversee club and equipment maintenance and ensure that all repairs are completed in a prompt and timely manner.
- Provide input and execute all company-wide rollouts and improvement initiatives
- Cover all managerial responsibilities at a club in the event of an absent manager
QUALIFICATIONS / REQUIREMENTS
- One year required, and two years preferred, Planet Fitness General Manager experience.
- Proven track record of leading a team and maintain a high performing, service-drive and dynamic work environment.
- High Level of Self-Motivation.
- Strong Dedication to collaborative work in results driven setting.
- Must maintain valid driver’s license and driving record acceptable to insurance company in order to operate company vehicle.
SKILLS AND ABILITIES
- Strong planning and organizational skills.
- Discretion when handling sensitive and confidential information.
- Outstanding communication skills both orally and in writing.
- Team building and staff development skills.
- Ability to think creatively and strategically.
- Ability to set and lead organizational priorities.
- Ability to act decisively.
- Be willing to pitch in and do whatever is needed.
- Possess a results-driven attitude with the ability to work independently, and prioritize appropriately.
- Ability to establish and maintain effective working relationships.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed in an indoor and outdoor field environment; travel from site to site; exposure to noise, dust, mechanical and electrical hazards, and all types of weather and temperature conditions.
Physical: Primary functions require sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to lift, carry, push, and/or pull a light to moderate amount of weight (up to 50 lbs); to operate assigned equipment and vehicles; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
Why you should join Planet Fitness?
- Contribute to changing people’s lives every day by helping us create a healthier Planet!
- Work alongside an amazing group of talented, dynamic professionals!
Want more reasons?
- Medical, Dental, Vision Insurance
- PTO – Paid Time Off
- Free Black Card Membership
- 401(K) and Roth Retirement Savings Plans
- Healthcare and Dependent Care Flexible Spending Accounts
- STD, LTD, Term Life Insurance and other benefits
Note: We participate in E-Verify for all Utah locations.
