District Manager Hybrid - US

District Manager

Full Time • Hybrid - US
Title: District Manager

Location: Remote-AZ    

Reports to: Regional Director of Club Operations

Key Relationships:  Field Facility Teams, Field Leadership Team, Support Center Leaders and Vendors

                                                                                                                       

THE PLANET FITNESS MISSION         
We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgement free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it’s all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that’s what you need. We need you, because face it, our planet wouldn’t be the same without you. You belong!

THE OPPORTUNITY   
Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived!

United PF is dynamic, growing and continually evolving. You must be self-motivated. You should think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you deliver consistently and over the top results! A role with United PF Partners is an opportunity to be a part of something special. If you would love working for a rapidly-growing company that changes people’s lives for the better every day, helps them live healthier, doesn’t judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job!

What You'll Be Doing                                                                                                                                     
The District Manager is responsible for leading a team of business and service team members in delivering an outstanding member experience across their entire portfolio of clubs. The district manager oversees all operational practices in the clubs, ensuring each operates to company expectations, maintains the highest standard of cleanliness and meets or exceeds budget and sales goals while assisting and supporting marketing campaigns and promotions. As the district manager, you will lead through the lens of people, core values, and mission first.

  • Oversee club operations in your assigned market to deliver the best member service daily to new and existing members.
  • Develop, lead, and inspire your club managers as they join you in the quest to provide +1% service to build Raving Fans and operational excellence.
  • Partner with facilities to oversee club maintenance and minimize time for resolution.
  • Provide input and execute all company-wide rollouts and improvement initiatives.
  • Perform club tours and inspections through leadership approach and provide feedback and coaching to managers and assistant managers for their development.
  • Meet with your managers to identify business trends to support continued growth of the clubs in your district.
  • Work and lead at a company that lives its Core Values, which are accountability, balance, communication, customer service excellence, growth, innovation, integrity, passion, positive social contribution, and teamwork.
Note: This job description is just the beginning of how you can contribute to the growth of our business. We look forward to the journey ahead and how duties, responsibilities, and activities may change as we learn and grow.

What You'll Bring to the Table:                                                                                               
  • 5+ years of passion and experience in a leadership role serving within a geographically dispersed area, fitness or retail multi-unit business.
  • Proven track record of leading a team and maintaining a high performing, service-driven, work environment. 
  • Able to work in a fast-paced, ever-changing environment, see through complexity and strategically promote an inclusive, diverse workforce. 
  • Willing to travel as needed to district to drive expectations for growth and development of the team.
  • Competence in making timely, effective decisions with strong analytical and problem-solving capabilities. 
  • Possess a results-driven attitude with the ability to work independently and prioritize appropriately.
  • Able to establish and maintain effective working relationships.
  • Also, a little competitive spirit never hurts!
About United PF
United FP Management, LLC (“UFP") is the largest developer and operator of fitness clubs under the Planet Fitness brand. United FP operates in the High Value Low Price (HVLP) segment of the fitness market and serves 1.1 million members across 192 clubs. UFP is diversely positioned across 14 states – Arizona (44 clubs) and Texas (30 clubs) represent its two largest markets – and multiple market types ranging from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four additional tuck-in acquisitions. United FP is headquartered in Austin, Texas.
United FP Management, LLC is owned by American Securities, a leading U.S. private equity firm that invests in market- leading North American companies with annual revenues generally ranging from $200 million to $2 billion and/or $50 million to $200 million of EBITDA. American Securities and its affiliates have approximately $23 billion under management and based in New York with an office in Shanghai.
 
About Planet Fitness
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2023, Planet Fitness had more than 18.1 million members and 2,446 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non- intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women.

Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.

Flexible work from home options available.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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EARN RAVE REVIEWS

Our customer service philosophy is that it’s not enough to simply meet member expectations, we want to exceed their expectations and make them our Raving Fans. In addition to positively promoting the Judgement Free Zone, we also want our members to be raving fans of the team members who are responsible for impacting their lives every day, each time they step into a Planet Fitness club. Much like that post-workout bliss, it sure feels good to know that members recognize and appreciate the people here that create their excellent experience. 

 

CHECK OUT SOME OF OUR GOLDEN THUMB AWARD WINNERS, NOMINATED BY A MEMBER IN THEIR CLUB: